About This Course:
When it’s time to resolve a sensitive employee issue… whom do they call? HR But are human resources adequately trained?
Let’s face it, most personnel officers have never received formal training to conduct investigations. Is it time to find out if you suddenly need to do an investigation?
Without the skills to handle complaints in the workplace – and investigate them effectively – employees may feel that their complaints are not being dealt with internally.
That’s why they go public with their complaints: to the EEOC, DOL, or their lawyer. Therefore, it is a mandatory conference call for the HR team responsible for employee relations.
What will you learn?
- Learn the basics of writing a prosecution report, identifying witnesses, collecting evidence, interviewing witnesses, and documenting the results of the investigation.
- Identify the most common types of internal investigations
- Learn to collect documentary and physical evidence before questioning witnesses
- Learn how to set up a chain of preservation and a confidential preservation process
- Understand how to prepare evidence interview questions and choose appropriate interview locations
- Analyze physical, documentary, and evidence to identify policies and/or laws that have been violated
- Learn a standard format for documenting search results
- Learn best practices for handling disciplinary actions and terminations to avoid stepping into legal mines