Increased employee experiences productivity. A recruiting root to attract quality talent. These are just two of the many potential benefits to organizations of providing excellent employee experiences. No wonder, then, that many organizations across all industries create and sustain these experiences.
But what does it take to succeed? In particular, there must be a coordinated effort, a division of silos, by all teams in an organization, especially human resources and IT. This also applies to the top managers of an organization. Together, CIOs, CHROs, and others must embrace a transformative mindset that requires HR and IT to work together to deliver experiences that enhance the digital, human and physical journey of employees in all areas and aspects of a business.
Designing a successful business strategy requires a cultural shift between human resources, IT, and facilities. The idea is to define new skills and talents, as well as a team structure to stimulate ideas and enable the flow of work between groups. The resulting coordinated effort can help you avoid inconsistent experiences that can affect an employee’s perception of the workplace and the company.